Driving Continuous Progress
We partner with our customers to overcome challenges of becoming AI-First, delivering practical, Expert Technology Services that create real business impact.
We focus on people-centered progress, equipping enterprises, governments, and tech providers with the technology solutions they need for sustained growth.
With deep expertise and long-term commitment, we ensure technology isn’t just implemented—it delivers measurable outcomes that drive lasting success.
What Sets Us Apart
Certainty & Continuity
Strategically focused on solving the AI-First mandate with full life cycle management.
Strategic Focused Portfolio
We are laser focused on solving modern challenges for the AI-First Mandate.
Full Lifecycle Management
We stop the handoff risk by managing your entire AI evolution of Foundation, Readiness, Adoption & Ongoing Support
Microsoft Global Partnership
We partner globally with Microsoft to provide solutions, learning, and services, supporting a wide-range of enterprise offerings.
An Ecosystem that Works
We accelerate innovation by partnering with industry giants such as Microsoft, Genesys, and Kore.ai to deliver comprehensive solutions.
Future-Proof Your Journey
We are the engineers of engineers, leveraging a large pool of experts and robust skilling engine.
4000+ Hands-On Experts
Our experts bring real-world experience to your AI initiatives and enterprise transformations.
Best-in-Class Retention
Achieved industry-leading retention rates by prioritizing people, growth, culture, learning, and operational excellence.
200+ Technologies Supported
Expertise across broad set of technologies including Microsoft and Broadcom.
1.5 Million
Support tickets handled
Drive Adoption at Scale
Trusted by governments and Global Fortune 500s; we deliver lasting progress to thousands of users.
Long-term Relationships
8+ Years Average customer tenure
Top CSAT Performance
Driving leading customer satisfaction scores in support and customer success services for a growing portfolio of clients.
Global Workforce
Large team across 16+ hubs, with agile expansion to support global customer needs.
Skilling Engine
100,000+ professionals trained. Rapid upskilling of new talent in emerging technologies, ensures quick onboarding and operational readiness.
Scalable & Agile Support
Ability to scale support across countries in record time with follow-the-sun 24/7 operations services model ensuring continuous support across time zones.
What Sets Us Apart
our story
Built for Innovation,
Powered by People
Founded in 2010, TeKnowledge began as a Support Services provider, helping organizations optimize their technology operations. But we saw it evolve into an even greater mission—why limit ourselves to only supporting customers when we can enable them to thrive in a rapidly evolving digital world by solving the complexities of becoming AI-First?
Our commitment to learning and development has been central to our identity—equipping leaders with the expertise and resources to overcome challenges and unlock new opportunities.
By leveraging our expert services approach, and our capabilities as a long-term partner, we help organizations realize their AI First vision.
We manage the full lifecycle with agility and scale—from secure data foundation to human-centric adoption and ongoing support — because we know that AI success is lost in the handoff;
it’s an evolution, not a one-time transformation, and we tailor our approach to meet wherever our customers are on their AI maturity journey. Working with us helps you build an operating model where people lead, and AI truly empowers.
At TeKnowledge, our people and partnerships drive our growth. By fostering talent and collaboration, we ensure technology empowers progress rather than hinders it. We don’t just keep pace with change —
we drive it forward.
Our values
Our values define how we work, empower people, and drive real impact.
We Care
We do the right thing—always. We go above and beyond to deliver meaningful outcomes. Acting with empathy towards our customers, partners, and each other, we foster trust, integrity, and shared success.
Stronger Together
We collaborate with our customers and partners to create an inclusive environment where diverse perspectives drive innovation and impact. Together, we co-create smarter solutions for lasting progress.
Learn and Grow
We embrace lifelong learning and continuous evolution—both within our teams and alongside our customers. Through knowledge-sharing, we empower organizations to adapt, grow, and lead.
“AI is the immediate competitive mandate for modern business. At TeKnowledge, we solve foundation, readiness, and adoption challenges with AI-First solutions that deliver amplified impact. Through deep expertise and strategic partnerships, we drive enduring transformation—empowering enterprises, governments, and tech leaders to innovate confidently and lead with certainty.”
Aileen Allkins
President and CEO
Our People-Centric Approach
Your Success is Our Success
At TeKnowledge, change is at the core of everything we do. But real technological change is about people. Because it’s only by empowering people with understanding and confidence to lead change that the technology they use becomes a catalyst for progress.
For Our Customers
We work as an extension of your team, delivering practical, scalable solutions that align with your mission—ensuring continuous progress and measurable success.
For Our Partners
We collaborate to create impactful, future-ready solutions that drive growth and innovation. Together, we unlock new opportunities, extend capabilities, and deliver lasting value for both your business and ours.
For Our People
Real change happens when people are supported. We invest in the growth and expertise of our global workforce—equipping them with the skills, tools, and knowledge to innovate, lead, and drive meaningful impact.
For Our Customers
We work as an extension of your team, delivering practical, scalable solutions that align with your mission—ensuring continuous progress and measurable success.
For Our Partners
We collaborate to create impactful, future-ready solutions that drive growth and innovation. Together, we unlock new opportunities, extend capabilities, and deliver lasting value for both your business and ours.
For Our People
Real change happens when people are supported. We invest in the growth and expertise of our global workforce—equipping them with the skills, tools, and knowledge to innovate, lead, and drive meaningful impact.
